Support
Remote Support
Fast help — right on your screen.
In four simple steps we connect securely to your computer. No subscription, no account, no cloud — everything via our own server.
Download the app
Download RustDesk for your operating system. Installation takes less than a minute. No account needed.
Share your ID
After starting, RustDesk shows an ID (like a phone number for your computer). Share this ID with us by phone or email.
Confirm the connection
A prompt will appear on your screen: "Do you want to allow this connection?" — click Accept. From that moment we can see your screen and help.
Done — we help
We can see your screen and, with your permission, control the mouse. You watch everything we do and can end the connection at any time.
Download
Download RustDesk
Choose your operating system. The file is small (approx. 15 MB) and does not need to be installed — just launch it.
Is this secure?
Our own server
The connection runs through our own server in Europe — not through US cloud services like TeamViewer or AnyDesk.
End-to-end encrypted
All data between your computer and ours is fully encrypted. Nobody can intercept it — not even the server.
You stay in control
You see everything we do. You can end the connection at any time with a single click. After the session, nobody has access any more.